Dear Sir / Madam
I Sri Debasis Banerji booked I20 Car (Sportz) on 26/12/2014 from Austin Hyundai from Kolkata . At the time of booking Sales person told me if you pay the entire amount within 31/12/2014 then you get this price. On that quotation basis I opt for bank loan and providing your quotation copy to the banker. I pay the entire amount i.e. Rs.6.86 lacs to the Dealer on 30/12/2014 in the morning.
Now on 01/02/2014 Sales fellow from Austin Hyundai ask me more money around Rs.35000/- from me without providing any documents only by telling that the car price is increased, there after he offered me you pay only 50% of the increase amount.
I ask him to issue me letter from your dealer side that you are charging me excess amount as per your Hyundai Co. instruction. Because I pay you the entire amount before time and not yet get delivery of my car and for that purpose I also started to pay interest and installments to my banker.
Now my questions is if Co. is asking over money from customer's then why dealer not providing that copy of the letter to the customer or issue any letter from dealer side. As a customer I have full right to verify whether Co. is charging in fair way or not.
If this type of fraudulent activity going on by your dealer then I don't take delivery of my car and charge interest which I pay to the bankers and go to the consumer forum.
I want early solution of this matter.
Debasis Banerji.
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