Hyundai Motor India — poor job service

Address: Dakshina Kannada, Karnataka

I am mr sujayanagendra adoor owner of hundai grand i10 met with an accident on 17th july, 2019 and kept my vehicle at belthangady advait hundai showroom on 18/07/2019. They took it mangalore workshop. Insurence got cleared on first week of august, got repaired and billed on 16th august. And paid rs 24344/- mr dayanand m representing advait motors pvt ltd consulted me for additional work to be taken up and i agreed to do clear the all dent works. I agreed to pay additional cost but it was not done properly. While taking delivery i took all the photos at workshop itself and herewith attached. As per my opinion customer service is very bad and poor 1. I handed over the vehicle at belthangady with related documents. They delivered at mangalore after 1 week. 2. Represetive was not informed me, where to collect the vehicle. I went to kuntikana branch of advait hundai and they don't know about my vehicle's whereabouts. 3. I called dayanand, he informed meto put google maps without mentioning the correct address. He informed me to go to industrial area baikampady. He knows my whatsapp no, he was not equipped to send location of workshop using google maps using whatsapp. He sent sms with wrong adress as"advaith hundai achal industriies industrial area baikampady" hence i understood that, either hundai or advaith motors not aware about (A) customers senti. Ents (B) value for customers money (C) customers relations & service
This is my 2nd car from hundai, after eon. By experiencing good service from belthangady branch i took this i10.in future i will not recommend hundai vehicleto anybody. I hope you lookafter all these facts in future with regrets, mr sujayanagendra adoor
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6647
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR