Hyundai Motor India — Regarding preparations of estimate

I transported my damaged i20 active to Bm hyundai Sahstradhara road Dehradun regarding my car claim on last friday

It’s been a week staff is unable to prepare estimate because there senior manager is on leave from a month

They have been fooling me regarding estimate since very beginning

First they told it will prepare in front of surveyor
Then they told about there senior leave issue
Then they are saying 2 more days only for estimation

I have been vry fed up by seeing their customer service and their lies

And I belong from another district 170km away
These are the services they are giving to me

I will write to their head office regarding how they are sinking HYUNDAI MOTORS name