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Pathetic service by hyundai.
Ritu hyundai (Ritu automobiles pvt ltd) in kalyan, kongaon has cheated me.
I got the clutch plate and pressure plate of my hyundai elantra car changed on 19th july, 2019 and paid a bill of rs 61000
On 21st july just after two days of getting the clutch plate replaced my clutch plate/pressure plate burnt and the car stopped in the middle of the road and smoke started coming out of the car
I was withy family and we all got terrified with the incident
When i contacted ritu hyundai they refused to give service to me and told me to get the car towed myself to their service centre.
They said they wont replace my clutch and told me that i should pay for a new clutch plate and pressure plate again.
I talked to the manager mr manoj and even he did not show any concern in solving the problem
I want to file a case in the consumer court for which i needed the service record to which they refused to give me when i asked them.
I am highly dissapointed with the company.
Even after buying a car in their premium segment this is the kind of service you get.
Highly disappointed with the service.
I have 3 more cars which include a hyundai creta, scorpio, innova but i have never ever experienced such problem with service
I want an immediate action to be taken and my car to be fixed as early as possible.
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