Hyundai Motor India — Service Issue

Address: New Delhi, Delhi

Car # RC # DL10CD 0847 (I 10), I gave my car for service at Moti Nagar. Got my car next day and within 2 days a sound started coming from the engine. I called Mr. Nitin # [protected] in Hyundai and followed up for 2 days without any response. He furthet gave me contact number of Mr. Mathew # [protected] (Hyundai). I have been following up since last 1 week with an answer that the car is being checked and now suddenly they are telling me that there is a fault in engine and I need to pay extra. I have recently paid 12k for the service and they are creasting this trouble for me. Please help with sorting out the issue.
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Dear Sir/Madam,
I have SANTRO EUROII 2001 car (2001) model with excellent running condition.I am availing regular service from Verma Hyundai hoshiarpur Punjab. But since last 2 services response was very poor. Even after giving the service feedback I haven't received the solution. They are not doing the scanning the my vechile during service and giving the reason that scanner is faulty or not available at this time but after that there was no call to avail the scan.

During running repair they simply insisting to replace the parts (Costly) without proper diagnostic (As scanner not available) which cause time and money loss.If not agreed to replaced the part (as not diagnostic) then threating that vechile will give the problem

I intimate to MD of Verma Hyundai (on[protected] then only Manager (Customer care ) make by car in working condition partialy. And assured me to call once scanner comes from there another service center.

But more than 10 days has been passed I havent received any call from service department . How ever I got one call from to get the service feed back at that time I informed the pending issues.

Please arange the solution so that I can run my vechile without any problem.

Amrit Saini
[protected]

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