Hyundai Motor India — Verna Fluidic

In short, I met with an accident last month and got few damages to my car, hence got it towed and parked in Hyundai Service Station, located in Moradabad, Uttar Pradesh. Dealer Name: Vasu Arjun Delhi Road to get it repaired with insurance claim.

Yesterday, on 22nd August 2022 I picked up my car and noticed that my windscreen is broken, which was not earlier and I have photos of the spot where incident had happened and there was not a single scratch on windscreen.

I reported the same to service managers but they all were not at all ready to listen anything and just arguing as well as giving me silly excuses that it could have happened during the vehicle towing or you should have photos of our parking.

Is this my responsibility to take photos again when parked at Hyundai?
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