Hyundai Motors India Limited — Complaint Regarding Legal Notice Received Against Exchange Vehicle

Address: Ranchi, Jharkhand

I happened to purchase a Hyundai Verna VTVT SX car from one of the Hyundai authorised dealers in Ranchi namely, THE REPUBLIC PRIVATE LIMITED, RANCHI on 27th November, 2013. 2. On the same very day I had exchanged my previous car namely, MARUTI SUZUKI ALTO LX wherein I had been provided a signed BUYING RECEIPT and RECEIVING DELIVERY NOTE clearly stating that henceforth the complete responsibility of the said vehicle would be of THE REPUBLIC PRIVATE LIMITED, RANCHI. 3. On 25 June 2015, I received a legal summon from the Motor Accident Claims Tribunal Court, Ranchi seeking my presence in court. On enquiry I found out that my previous car as mentioned above had met with an accident, which had been bought by a resident of Lohardaga, from The Republic Pvt Ltd, Ranchi. 4. I immediately approached the concerned authorities of The Republic Pvt Ltd, Ranchi to resolve the legal issue because legally the vehicle was under their control since I bought the new vehicle. I was initially assured of a prompt response at the dealer's end but it has been more than a month and I have not been given any concrete and legal solution. 5. The response at the dealer's end has degraded my faith and trust on Hyundai Motors Ltd. The dealer was ignorant to not to have ensured that the vehicle registration be altered in the name of the new owner and neither did it show any positive response once approached. I had extended my complete support to the dealer even when it was an act of complete negligence and carelessness at his end but even then nothing has been done as of now. 6. Hence, I requested the firm to take suitable and early action on this aforesaid matter so that the legal issue is resolved well in time. A timely action at their end would have enabled me to restore my faith on the company or else I would be compelled to raise the issue in Consumer Courts Forum.