[Resolved]  I Kall — Bad experience and waste product

I am a ikall k900 4gb ram 64gb rom mobile worth 7000 rupees mobile purchaser on August 2021 at china boycott time. At that time I don't have much knowledge on mobile phones at that time I only saw ram and rom below 10k but when I purchased in Flipkart I didn't know return and replacement policy at that time and I experienced a worst experience within 2 days o[censored]sage and the mobile charging side paint is wiped off within 2 days and I put for replacement after 3 day of purchase the delivery boy come after a week and he said we won't take due to paint wipe off I requested a lot but no use and then I call to ikall customer care no one responds but after knowing about consumer rights today I want to get my money back so I request ikall team to accept my request my mail id [protected]@gmail.com
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Oct 8, 2022
Complaint marked as Resolved 
I Kall customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
I Kall Customer Care's response
Dear Sir

Thanks for contacting us.

We regret for the inconvenience caused to you. As per telephonic conversation, we are arranging reverse pickup of your product for further repair/replacement. Kindly wait same will be done ASAP. You can contact us directly at our customer care number at[protected]/50/51/52 or you can also mail us at [protected]@gmail.com or [protected]@ikall.in.
 
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