IBACO — regarding order of the cake.

Ankith A

from Chennai, Tamil Nadu

Nov 24, 2019

Address: 600094

We would like to bring to your notice that with the recent cake order taken from the ibaco store, royapuram the order was dissappointing.
We ordered mango flavored ice cake to be taken home and the ice packs were not provided by the store which resulted in melting of the cake! Adding to it the choco plate was given with best wishes written on it instead of happy birthday plate which we requested.
We are very disappointed with the behavior of staffs in the store and with the delivery. We hope necessary actions are taken and refund is given as the cake was fully melted.

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Nov 24, 2019

Updated by Ankith A We would like to bring to your notice that with the recent cake order taken from the ibaco store, royapuram the order was dissappointing.
We ordered mango flavored ice cake to be taken home and the ice packs were not provided by the store which resulted in melting of the cake! Adding to it the choco plate was given with best wishes written on it instead of happy birthday plate which we requested.
We are very disappointed with the behavior of staffs in the store and with the delivery. We hope necessary actions are taken and refund is given as the cake was fully melted.