[Resolved]  ICICI Bank — Amount deposited incorrectly

Yesterday I transferred 10 rs to my beneficiary successfully then i tried to transfer 990 rs ..the amount deposited from my account but did not get credited into beneficiary's account & i received text message...

Dear Customer, IMPS Txn Ref.[protected] for Rs 990.00 is timed out at Beneficiary Bank on 02-Jul-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Also i have another issue with icici..why is it charging extra money on some transactions..?? I almost get charged 18 rs on 3 transactions..it is shwoing 5 rs charge & 0.90 rs gst on each transaction in passbook.

Kindly look into it & help me getting my money back to me as soon as possible.
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298675) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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