[Resolved] ICICI Bank — Auto deduction without any notice

Prachi30101991

Jul 5, 2021

Address: Mumbai

I would like to bring it to your notice that, the amount of Rs. 2, 808.12 has been deducted from my ICICI account and the transaction message says VSI/AMAZON STAN/[protected]/[protected]. Neither had I done any transaction nor did I get any OTP during the transaction. Neither I am a prime member thinking to be auto-renewal. I have checked this when I was going through my account statement, the amount was debited on 05 July 2021. Could you please help to revert the amount?

3 05/07/2021 VSI/AMAZON STAN/[protected]/[protected] Dr. 2, 808.12

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Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 5, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (303304) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team