[Resolved] ICICI Bank — auto loan

Milind C Kumbhar

from Pune, Maharashtra

Jun 19, 2018

Address: Pune, Maharashtra, 411043

I have applied for auto loan, the application number shared by icici representative is [protected]. This is no where matching in their system, when called to customer care phone banking. But the branch is confirming about existence. There is no single email or sms received about progress on my auto loan. But whereas the visited representative is verbally confirming about the approval. I am surprised and worried to see, not a single official communication exists till date. My further process is stuck due to it. And shall call for legal actions if failed due to it

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Jun 21, 2018

Complaint marked as Resolved

I resolved it personally

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

ICICI Bank Customer Care's response Dear Milind C Kumbhar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a55s64) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 19, 2018

Updated by Milind C Kumbhar FYIP

Verified Support

Jun 20, 2018

ICICI Bank Customer Care's response Dear Milind C Kumbhar,

We have made a note of your contact number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Comments

Milind C Kumbhar

from Pune, Maharashtra

Jun 19, 2018

Please check attachment

Archana Madane

Jun 20, 2018

Dear Sir,

I submit the payment 2553 for Bajaj finance but not recived company and amount deduct from account.I need refund my money.
Pleas do the needful.

ICICI Bank Customer Care's response, Jun 20, 2018

Verified Support

Dear Archana Madane,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a55s64_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team