[Resolved]  ICICI Bank — Blocking of my icici debit card

My debit has been blocked for quite some time without my authorization.Attemps at getting it unblocked by calling customer care and trying to get it unlocked through the imobile pay app itself have all been in vain!!Whenevr i attempt an online payment, i am greeted by the following message"For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at Verified By Visa merchants.

To Unblock your card, please contact ICICI Bank Customer Care.

I have absolutely no clue as to what should i do further to get this resolved as visiting a bank for this is not a very convenient option considering the current covid situation!!Humbly request you to kindly look into the matter and do the needful asap!!
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team 
 
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