[Resolved] ICICI Bank — Cannot check gift card balance

Pooja Chib

Jun 26, 2021

Address: ICICI Bank

There is no way to check gift card balance on their website. At ATMs also there is no option and even when we call customer care they do not connect with customer care executives and do not even have an option to check balance and the call gets disconnected.

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Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283497) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team