[Resolved]  ICICI Bank — close of fd

Address: 560071
Website: www.icicibank.com

As per icici bank guidelines, i tried closing my fd from internet banking/ imobile app. But the option close fd is not available (Instead closure of fd on maturity option is there).in internet banking, the fd account selection option is not working in all the browsers (Tried chrome, ie and opera).

I suspect since we are closing the fd from the bank, it is trying to keep the option unavailable to retain the fd. Could please resolve the same asap.

-manju
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Mar 15, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
ICICI Bank Customer Care's response
Dear Customer (ManOfLaw),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ran3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Mar 26, 2018
Updated by ManOfLaw
My concern got resolved. Thank you team.
 
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