ICICI Bank — Complaint regarding credit card payment debited

Address: New Delhi, Delhi, 110028

Dear sir,

My master card no. Is [protected]. I have filled petrol from tyagi petroleuim and swaped my icici bank credit card towards the payment of the same. But after the waiting of atleat 5 minutes machine did not printing the receipt, so the merchant says that this payment has been decllined. So i have paid this payment from my another credit card of pnb which slip is attached herewith for your ready reference. Now i have seen my statement that it has been claimed by the bank even after giving complain to customer care executive on 30.04.16, they have assured that this payment would be credited in your statement within three days, if merchant would bot claim it.

Now today i have personaly visited to merchant to claim refund or fill another petrol worth rs. 700/- they have shown their statement of accounts that he is not claiming the payment of rs. 700/- in his total dayas transaction of rs. 10, 250/- i have personaly checked his all the slips, but my slip was not there. I have talked with your customer care executive at the same time, they have also lodge my complain and given the ref no.[protected] dt. 17.05.16 for the same.

I hope you will do the needfull at the earliest possible.

Regards,

Deepak kumar
[protected]
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ICICI Bank customer support has been notified about the posted complaint.
Nov 26, 2015
sajithasaji's response
in icici po programme 2015
Dec 18, 2015
smjadav's response
Sir,
my account with icici bank, Kalyan branch, my account no is[protected].
I widthraw 1000 but amount not come out and slip also not come out. The amount was reversal to my account . this two transaction count to my 5 free transaction, but this is ATM machine problem .It should not chargeable transaction.
but bank has cosider charges.
Dec 18, 2015
smjadav's response
Sir my SB account with kalyan branch, account no[protected], I withdraw 1000 from Ambarnath ATM machine on 3/123/2015 but the amount not come out and slip also not come out. then the amount was reversal to my account. This two transaction count for my monthly free transaction .and ATM transaction charges deducted from my account .This is unfair charges. due to bank ATM problem. cosider this complaint against bank. for unfair chareges.
s m jadav
 
25 Comments

Comments

If withdrawal amount is less, then charges should be deducted less. In case a person withdraw amount and pay within 45 days limit, you should deduct small amount as a charges, person of normal class can't afford this type of deduction.
Mobile number - [protected]

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