Applied for fastag on 5th december 2019 with customer id 11818553 and go the serial number as well. But not received the tag yet, raised a complaint by login to fastag, but no resolution provided, trying to reach customer care, continuously busy, if connects also, no one answers, very pathetic service
Even chargeable number does not work at all, if we check with the bank branch, they are guiding us to contact customer care, due date is already over, kindly do the needful
Jan 18, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03sl6) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
The fasttag is not received yet. Called the customer support multiple times but it goes on music for several minutes and no response. Appreciate help here ! thanks
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03sl6_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team