[Resolved] ICICI Bank — Credit card email address change

Janeshwar Sharma

from Delhi, Delhi

Dec 27, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello
This is Janeshwar Sharma
i have called thrice to customer care of ICICI for Email id change, All the emails are landing into my company's email id, I want them on my personal id . But every time customer support executive tells me that sir it will upadate and you won't have this complaint anymore and also you will get a text o[censored]pdating email id, But i didn't get that text nor my problem got resolved . I didn't even got the statement of my Credit card on my email id not even on currently registered email id.
Kindly do concern about it.

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Jan 27, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

ICICI Bank Customer Care's response Dear Janeshwar Sharma,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t5hv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team