| Address: 6 th main road dandeeswar nagar |
Dear sir,
Ref : 1) Credit card no [protected]
2) Card statement of A/c dt 21.4.16
3 ) Telecon today with your phone banking officer on 17.4.17
4) Mail to To: "customer.[protected]@icicibank.com" Sent: Sat, Apr 22, 2017 at 4:11 PM
On 17.4.17 with ICICI phone banking officer regarding withdrawal of late payment charges, interest charges and corresponding service charges as I have made card payment before the due date ie, on 6.4.16.
As advised I have attached herewith the payment acknowledgement printout as a proof that I have made payment on 6.4.16 at 8.21 AM and also a Copy of my Savings bank Account Pass book - Oriental BC A/c no [protected] towards proof for debited the amount on 6.4.16 itself from the A/c.
It is very clear that I have made the full card payment before the due date ie, on 6.4.16 morning 8.21 AM itself. but you have treated the payment as 11.4.16 and charged interest for the late payment fees, interest and service charges etc.
Pl note that 8.4.16 is your local holiday because o[censored]gadi and 9.4.16, 10.4.16 are Saturday and Sunday your office had acknowledged the payment date as 11.4.16 and charged exorbitant interest and other levies me.
Pl note that every payment bank acknowledges very next day. For example for the month of May 2016, payment I have made on 5.5.16 at 20.45 .11 hrs. Bank had acknowledged the receipt very next day ie, 6.5.16. If it so only this payment have acknowledged after 4 days ie, 11.4.16.
Pl note that Bank have charged interest of Rs 3757/- for Rs28868/- even though paid on time. It is very clear that I have made the full card payment before the due date ie, on 6.4.16 morning 8.21 AM itself. but Bank treated the payment as 11.4.16 and charged interest for the late payment fees, interest and service charges etc which a poor salaried Govt servant like me cannot afford to pay.
1) Late Payment Fee - DB 700
2) Service Tax - DB 101.50
3) Interest Charges - DB 2582.64
4) Service Tax - DB 374.48
May I request you to cancel these charges. I am a good paymaster. Till now I have not made any late payments for your card bills.
Pl note that I made payment for these charges on the very next bill. Considering the credibility pl consider my request and reverse these charges.
Warm Regards,
T.Lal Jagadheesh,
11A, 6th Main Road,
Dandeeswar Nagar,
Velachery,
Chennai -600042.
Was this information helpful?
Post your Comment