[Resolved]  ICICI Bank — deactivate oneassist plan from my icici account

Date of incident : 5 november 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.
I made a complain at icici bank and again someone called me. I was saying again and again that i want to deactivate my plan but instead they forcefully gave started a resolution, in which they returned 400 and the plan is still active.

I just want my money back and deactivate this plan.
And stop harassing people this way.

My a/c number:[protected]
One assist relationship number: 9183482

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Jaya jindal
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Jan 25, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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