ICICI Bank — Debit Card Emi Issue

Dear sir,

I have purchased a mobile on flipkart using icici debit card emi option for the amount of Rs.8999/-. I would like to mention that order has been cancel due to delay.
But still my debit card emi for this product is not yet cancelled. Now seller have refunded the amount to Icici bank with respective transaction id:[protected] and authorization code 019347.

But it was not adjusted in my pre-approved debit card emi account [protected].And my emi is not closed. I was debited Rs.3072.55.

i have contacted both icici customer care and flipkart customer care i couldn't get any possible solution till now.

I request you to address the issue. and cancel my debit card emi for amount of Rs.8999 and refund the debited amount to my account. i have attached reference mail from flipkart support team.

Regards
Chitradevi T
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear sir,

I have purchased a mobile on AMAZON using icici debit card emi option for the amount of Rs.42482.53/-. I would like to mention that order has been cancel due to delay.
But still my debit card emi for this product is not yet cancelled. Now seller have refunded the amount to Icici bank with respective

But it was not adjusted in my pre-approved debit card emi account [protected].And my emi is not closed. I was debited Rs.42482.53

i have contacted both icici customer care and AMAZON customer care i couldn't get any possible solution till now.

I request you to address the issue. and cancel my debit card emi for amount of Rs.42482.53 and refund the debited amount to my account.

Regards
KATHIRVELKUMAR.E

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23686
    Pending
    2039
    Resolved
    14265
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR