[Resolved] ICICI Bank — Deposit machine accepted money but transaction timed error

[Resolved] ICICI Bank — Deposit machine accepted money but transaction timed error

A ashley.silva Jun 25, 2021

Today (25/06/2021) I deposited Rs. 20000 cash in ICICI ATM at Fort, Mumbai, but just as i put the money in the machine the transaction timed out and i got a receipt for transaction was unsuccessful. The machine has already taken the money. Im extremely worried about this. I have already submitted a complaint today to the bank itself. I have the receipt and im sure the cameras have seen me put the money in. Just complaining for the record. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279565) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team