[Resolved]  ICICI Bank — ECS charges deducted many in a month, the loan was closed and the loan was on COVID pandemic time 2020-21. My 5500 Rs deducted.

ECS charges deducted many times in a month. The loan was closed and the loan was on COVID pandemic time 2020-21. My 5500 Rs deducted and when I contacted with customer service I got reply that more 7000 Rs will deduct. The loan amount was 4050 Rs from Dhani loan app and now I'm losing around 12000 Rs. Kindly Reverse my amount deducted for ECS charges.
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Mar 12, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2024
ICICI Bank Customer Care's response
Dear Niranjan Aind,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1aktf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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