ICICI Bank — Ecs charges reversal

N

Naveen781

Jul 2, 2020

Address: SONIPAT

Hi team,

I am marking you mail on the behalf of mr. Narender verma. He is not able to access her mail id.

Our query is that i have contact with branch.
But no positive response from your team.
In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition in this covd 19. I am old customer of your bank and having good banking with icici. Please refund this time the ecs charges amount and it will not repeat again. Around 12 to 15k is charged by bank as ecs charges.

I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

Please do the needful as soon as possible.
Please cooperate with me and try to understand my current financial situation.

I request you to refund money as soon as possible.

🙏🙏

I hope that team will take some action and revert back to me.

Bank account details[protected]
Name - narander
Mob no. [protected], [protected]
Address. 199, gohana bypass shastri colony sonipat (131001)

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ICICI Bank customer support has been notified about the posted complaint.

Jul 02, 2020

Updated by Naveen781 Hi Team,

today also ecs charges deducted from my account amounting RS 4000

Jul 02, 2020

Updated by Naveen781 Hi,

Its been 3 months that my money is deducted continuously.
Please help or refund my money

Jul 02, 2020

Updated by Naveen781 Hi,

ECS is hitting 10 times a day.
Each time bank charge 590 rs
Dont know whats going on please help

Verified Support

Jul 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 06, 2020

Updated by Naveen781 Hi,

There is no response.
Please update my query

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Comments

V

vivekchy92

Mar 26, 2021

Hi this is Vivek kumar choudhary .I am and existing customer my icici Bank A/C[protected] in branch Darbhanga.Many time deduct my money as ECSRTNCHG.They the bank hit the charges without my knowdge and without any confirmation email or SMS and no any phone call.i have already raised complain to my Relationship manager but they did not help mee and say I am busy .now what i do i dont know . i want my refund of all deduction as soon as possible.

Ecs charges reversal - Comment #3815872 - Image #0

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V

vivekchy92

Mar 26, 2021

Hi this is Vivek kumar choudhary .I am and existing customer my icici Bank A/C[protected] in branch Darbhanga.Many time deduct my money as ECSRTNCHG.They the bank hit the charges without my knowdge and without any confirmation email or SMS and no any phone call.i have already raised complain to my Relationship manager but they did not help mee and say I am busy .now what i do i dont know . i want my refund of all deduction as soon as possible.

Ecs charges reversal - Comment #3815874 - Image #0

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