ICICI Bank — Fraud Complaint Status and Resolution

Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
Here:
1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
Q1) Accounts having many complaints why it is in active state?
Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

My account number is[protected]
phone number : [protected]

Kindly check and please recover my money as soon as possible.
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ICICI Bank customer support has been notified about the posted complaint.
 
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