[Resolved]  ICICI Bank — ICICI Bank DMC charges from my account

Myself Krupa K Gowda, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till may-21) on[protected]. I have never used my demat account till now.

Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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