[Resolved]  ICICI Bank — icici bank dp charges fraud - icici 688.33 deducted

I have a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction "dp chgs till m
Ar-20 688.33". I was told that this account is free of charge for lifetime. But suddenly i can see charges are levied. This is a very bad way of luring customers by stating their products are free and charging them later. Kindly refund my money in to my account. I have already raised 2 complaints to icici bank using their complaint portal. But i am not getting any response form their grievance portal.
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0k7ns) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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