[Resolved]  ICICI Bank — ICICI bank unexplained ecsrtnchg charges on my account

Am an icici bank customer. Today 04-mar-2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
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Mar 8, 2022
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Mar 05, 2022
Updated by Shashi.k
Right after filing the complaint again bank deducted the same amount 590 from same account.. i would request authority people to provide me reason and refund my amount... And what if people go unnoticed about deduction... This should be taken seriously..

Mar 08, 2022
Updated by Shashi.k
Please beware of imposters who call as an bank official and try to access the phone.. do not entertain them. My complaint got resolved after consulting directly the branch... Beware of fake callers.
 
3 Comments

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Right after filing the complaint again bank deducted the same amount 590 from same account.. i would request authority people to provide me reason and refund my amount... And what if people go unnoticed about deduction... This should be taken seriously..

Am an ICICI BANK customer. Friday[protected] ECSRTNCHGS charged 590 rupees. Tuesday[protected] ECSRTNCHGS charged 72.64 rupees. & Wednesday[protected] ECSRTNCHGS charged 517.34 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
This should be taken seriously

Am an ICICI BANK customer. Friday[protected] ECSRTNCHGS charged 590 rupees. Tuesday[protected] ECSRTNCHGS charged 72.64 rupees. & Wednesday[protected] ECSRTNCHGS charged 517.34 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
This should be taken seriously

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