[Resolved] ICICI Bank — Incorrect information About debit card charges

amod Hedvikar

Jul 6, 2021

Address: Malad west 400064

Hi Team,

I recently applied for new Debit card at Malad West Branch and asked for card which costing 200 Rs PLUS Taxes but the person at branch said only option is expression card all other cards are closed you have to pay 500 plus taxes but today when i went to bank other person said normal debit card is also available. I feel cheated with this kind of behavior I checked now that there is option for 200 rs debit card on I Mobile app also.
I expect to get my extra amount to refund immediately.

Regards
Amod

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Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306511) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team