[Resolved]  ICICI Bank — Interim charge back debit

I used my credit card for Annamalai university counselling payment on 28th Oct 2020 through eazypay payment gateway, For B.Sc Agriculture (self supporting) course. 1st time i tired to pay 2000 rupees from my ICICI credit card that time payment error came after that again I paid the 2nd time payment successfully completed. after that i checked my mail the amount 2 times debited for same application. i sent mail to eazypay and ICICI credit card section. from ICICI credit card section they replied my mail and debited amount refunded but eazypay no response. Now from ICICI credit card again that refunded amount Interim chargeback debit option again debited 2000 rupees. Herewith i attached all supporting documents for your reference. Please check and credit back to my account extra amounts debited from my card.

Thanks and Regards,
S.Kalaiarasan
Mobile number: [protected]
Mail id: [protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (1)
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23644
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information