ICICI Bank — KYC verification pending for NPS

Hi,

I am an NRI customer with ICICI bank. I recently opened an NPS account which is in a freeze state due to pending KYC verification from ICICI bank. It has been pending for a while and I have called your call center multiple times but the customer support is clueless as to the issue. Can someone help me out with this?

Regards,
Vaibhav
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977833) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Feb 11, 2022
Updated by teli.vaibhav
I see [protected]@icicibank.com. What's [protected]?

Regards,
Vaibhav
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23644
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information