[Resolved]  ICICI Bank — Loan Account Foreclosure Waive Off LACAL[protected]

I am one of your ICICI Bank Loan Customer from OSL Nexa and it's pretty painful to share you that i had a couple of conversations today with Jhumur and OSL finance team regarding the foreclosure of my Loan Account LACAL[protected] but no layman solutions came up.

Now pain is when am going to pre close it's charging me 5.9% on remaining balance and its costs 35K above, at time of loan disbursement from dealer station OSL, executive brief me that i can close my loan account after 6 months of successful pay at any point of time without any foreclosure charges.

Yes I don't have any sanction letter or any approved letter or email behind this statement because it was all about relationship with bank. Same i did for my last car with SBI foreclosure and it had been done by OSL only with Zero Foreclosure charge.

Repayment Account No : ICICI Bank since last near one an half year EMI deduction Savings Account[protected]. Due to miscommunication i have been suffering to closure of this account and no one is taking responsibility for it.

So it's my kind request to you, possibility to waive off half of % or whichever will be possible you can provide so that we both will be at win win stage and an unbroken relation.

* Expecting your valuable response on above and it's urgent to close.

Officials Name where already shared detail Email :
jhumur.[protected]@icicibank.com,
anil.[protected]@icicibank.com
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Aug 17, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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