[Resolved]  ICICI Bank — my balance in the icici bank account shows negative.

Address: Nizampet, Rangareddy, Andhra Pradesh, 500072

My balance in the ICICI Bank Account shows Negative.

It shows available balance as -7039 Rs. My friend transferred 5000/- Rs to this account when I check the balance it shows negative. When I check the App it shows

Available balance 4511
Total available balance -7039

This is insane and i am worried if this is a fraud. As per the guidelines from RBI there should not be any negative balance in the account. Please help me with this asap.

My Account Details :
Ac.No[protected]
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Apr 6, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
1 Comment

Comments

My credit card limit 30000 only it's already paid...and I paid double
payment by mistake please refund my money...I am sending you secreen shot as proof
please check that's showing infinity payment Received please check...

ICICI Bank Customer Care's response, Mar 6, 2020
Verified Support
Dear shoeb sultan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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