[Resolved]  ICICI Bank — my loan amount deducted process

Hi
I have choose the mortgage optiona and after that i was realise to pay the my personal loan as per schedule.
I tried to send three emails and chat with imobile app.

But my personal loan amount was converted to mortgage.

Please change it asper the scheduler of every month.
I have attached required details to screen shots.

Thanks
Venkatareddy
[protected]
+1 photos
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May 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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