[Resolved] ICICI Bank — my void transaction money not yet credited back

riyas05

Jul 30, 2018

Address: Kozhikode, Kerala

I was used my Federal bank ATM card for a transaction in Calicut on 13/07/18( Time 17:10:08), the amount immediately deducted from account, and due to some reason, the above transaction cancelled by the shop keeper (INR 27500), The Machine used was ICICI for swiping.
The above amount is not yet credited back in my account.

I have complaint in the Federal Bank, but they informed me that, It should come from ICICI.

When I contacted the VNM gold Calicut ( Where I have used my Card), They are not giving any proper respond.

Please help me to get it back the above amount of INR 27500/-

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Aug 31, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58xsn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

motilalg

from Bengaluru, Karnataka

Jul 31, 2018

Please issue me the provisional it certificate of my home loan from icicibank for the year 2017-18 through onlie to my mail id : motilal.[protected]@gmail.Com

home loan account no.: lbhyd[protected]

ICICI Bank Customer Care's response, Jul 31, 2018

Verified Support

Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

riyas05

Jul 31, 2018

My issue resolved

Federal Bank Customer Care

from Delhi, Delhi

Aug 1, 2018

Hi Riyas,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (15856) in the subject line so that our team can assist you.

Bhanu Uday

from Mavoor, Kerala

Nov 15, 2018

Where did your money got blocked? Icici or Federal?