ICICI Bank — No arrangement for taking back medicines manufactured by it.

Glenmark Pharmaceuticals, is involved in unethical and fraudulent activities. A medicine called Fabiflu is manufactured by Glenmark Pharmaceuticals. Head office of Glenmark Pharmaceuticals is located in Mumbai, (Maharashtra) India. I had purchased Fabiflu packet in Indore (M.P.). Glenmark Pharmaceuticals is not taking back it's own manufactured Fabiflu tablets. Normally what happens that when we purchase something from market and return it, we get back amount. This is called ethics. But this is not so with Glenmark Pharmaceuticals. It does not bother whether any person dies after taking it's medicines, after-sales. Glenmark Pharmaceutical is only bothered about money . Completely inhumane and unethical approach. Glenmark Pharmaceuticals customer care is very poor. They give vague replies because they have thief in their minds. If they are honest, they should give a clear worded reply. I have unused 9 tablets of Fabiflu, which they are not taking back and refunding amount. If they themselves do not respect and understand importance of it's own made medicine, why would other pharmaceutical company understand importance of medicines manufactured by Glenmark Pharmaceuticals. They are not taking back their's own made medicines. This implies that they themselves are not sure about quality of their's product. This way, they themselves are tarnishing image of Glenmark Pharmaceuticals, in market and are having loss of reputation in market. There is logic behind this. Consider Pharmaceutical company as Parents and product manufacured by company as their's sons or daughters. If son or daugher does any mischief in society, then whom we hold accountable ? Of course, Parents. Parents can not tolerate disrespect of their products( Sons or Daughters). If someone faces any issue, then he asks parents to take care of their's products. Similar logic applies to pharmaceutical company. If someone is throwing their unused medicines as garbage, then indirectly it is insult to company. Pharmaceutical company must take back unused medicine and resale it in market in new packet or do modication in it if needed and then re-introduce in market. Hence ultimately, I would advise not to purchase any medicine manufactured by Glenmark Pharmaceutical . Because Glenmark Pharmaceuticals, to the best of my knowledge, does not have take back policy at all. Glenmark Pharmaceutical is having one-way traffic i.e. sell the medicines any how, in market. Take money from purchaser and after that completely forget about it. All this, I am saying on the basis of my first-hand experience with Glenmark Pharmaceuticals, India .
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ICICI Bank customer support has been notified about the posted complaint.
Jun 20, 2021
Updated by Radheyshyam Chaubey Ji
Glenmark Pharmaceuticals, India should be there . ICICI Bank is wrongly printed. Also this complaint should come under category " Pharmacy " instead of "Bank".
 
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