[Resolved] ICICI Bank — Not Refunding processing fees of home loan transfer application
A
Abhijitro
from Howrah, West Bengal
Aug 26, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Loan Application Number-[protected]
On 3/08/2022 i have applied for home loan transfer at icici bank.I was eligible and i uploaded all the necessary documents and paid the processing fee of Rs 3717.For many days there was not any response from the bank or from my relationship manager.Then i tried to reach bank and relationship manager.They were saying there is some technical issue and not giving me any valid reasons.They stopped picking my calls .They wasted my 20 days and when i told them to cancel my home loan they said processing fees is not refundable.I only asked them to provide me with the valid reason why my home loan application is not processed for so many days.They are not refunding my processing back.The bank did this kind of fraud activity and maybe they used to do with other customers as well.Please take action against this and Let me have processing charges back.
Thank You.
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Sep 30, 2022
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2022
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwlk) in the subject line of your email. Our official will assist you.
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