[Resolved]  ICICI Bank — Regarding Failed/Timed Out Transaction

Sir,
On September 4th 2020, I made transaction of 5000 rupees from my account but transaction got failed/timed out at payee end(NPS) and amount got debited from my account-

Account No[protected]

Branch Location- Nehru Place, New Delhi

Transaction ID- [protected]

I want transaction to be reversed/amount to be credited into my account as soon as possible else I will approach consumer court.

Thanks,
Saurabh Mahajan
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Oct 15, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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