[Resolved]  ICICI Bank — Remittance not forwarded to my bank.

Address: MUMBAI

I had sent a remittance of sar 5000 from abha, saudi arabia through tahaveel al rajhi bank via transaction no.[protected], dated 23rd june 2021. The funds are- on hold -on the pretext of lack of vital data. However, in the transaction sleep all the vital data is present. Secondly, just 5 minutes before this transaction, another remittance[ref no.[protected]] was sent to same beneficiary, same amount, same bank, same account no & same ifsc code, which was credited in my account without any problem. Please look into the matter & the funds may transferred to my account in cosmos bank as early as possible. Thanking you, dr. Anil janardan noolkar.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288858) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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