[Resolved]  ICICI Bank — surcharge mcc 5541 on debit card

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

Even after writing multiple emails to [protected]@icici.com, i don't see any response.

Icici account number:[protected]
Transaction date:11/09/2017; amount : 11.8
Transaction date:09/02/2017; amount : 2
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Nov 16, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
ICICI Bank Customer Care's response
Dear Customer(Srinivasrevenkar),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
9 Comments

Comments

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.
I had been encountered with the same issue, icici had surcharges my digital payment at a fuel station.
Please resolve this.
Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

yes government only makes tall claims of promoting cashless transaction. But reality is all online transactions results in charges - fuel or imps or rtgs.
Should you not simply blame the government for not enforcing is proclaimed support for cashless.
I also encounter the same
I have the same problem
Faced the same issue, this is not right, if it is credit card it is understood but on debit card also
I have faced the same issue. Cashless transaction should get promoted.
ICICI Bank should stop loot else I will stop using my debit card.

i also faced the same issue. Is this done only by ICICI or others also. how to get the money back for what purpose, it was debited

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