Details of payment : exam fees transaction
Payment to icici : citruseazypay
Pay for exam fees due (Dde) to annamalai university dde.
Transaction details : fees payment done by hdfc netbanking. (510/- rs.),
[protected]/citruseazypay,
Reference number[protected],
Date : 14/3/2020
Sir, my issue is regarding to failure of payment. Last week (Date - 14/3/2020 ; time - 12:16 pm) my account balance is deducted while making a payment for examination fees of rs.510/- to annamalai university (University link - http://coe.annamalaiuniversity.ac.in/bank/otherfee.php) through icici bank gateway - citruseazypay
In brief :-
Actually, the matter is when i proceed to payment page after entering all the credentials of hdfc netbanking then their server would be taking more time in redirecting. At last, after two minutes, the website shows me an error message in which it is written that"we regret the inconvenience, payment declined and it may be taking longer time to respond. Please close the browser and revise your payment". And after a while this page automatically took me back to the page (But fees not updated on annamalai university website) and asking me to do your transaction again because the last transaction was failed. After this i got a transaction alert from my hdfc bank that says "your balanced has debited". Now, my question is that why did my balance deducted after showing error at the transction time and didn't reflect in annamalai university site and still now i didn't get any refund. I want you to please make a refund to me for the balance that is incorrectly deducted from my account. I would be grateful if this issue could be resolved without further delay.
Candidate name - sivasakthi m
Deducted from the account of dineshkumar nagaraj
Account type - savings account
Emai id - [protected]@gmail.com
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