[Resolved] ICICI Bank — waiver of ecs charges and late payment fee.

Jeff Gonsalves

Mar 23, 2020

Address: Thane, Maharashtra, 401202

Hi team,

I have paid credit card bills with auto-debit facility. But unable to pay due to some personal financial reasons. I have been charged as below:

Auto debit return - 450 rs
Late payment charges - 500 rs
Interest charges - 161 rs
Total - 1200 rs almost for credit card bill of 1700rs.

Can you please waive this charges so i can pay the bill.
Credit card - [protected]

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Apr 24, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2020

ICICI Bank Customer Care's response Dear Jeff Gonsalves,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Janaeshwar K

Mar 24, 2020

I got a call from icici bank they informed me about the one assit plan and after some days they activated the offer with out my permission and my amount is debited 1899 rs and request you to cancel this offer and refund this offer as soon as possible

ICICI Bank Customer Care's response, Mar 24, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0c1m9_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team