[Resolved] ICICI Bank — Wrong loan amount deducted from my ICICI SB account after restructuring

VenkatasubramanianL

Jul 4, 2021

Address: 600004

My account is in Negative value due to wrong entries created by Icici bank's back end team; Even After complaints thru person to the service branch, customer care, follow ups nothing is working. A common man like me is suffering because for the daily needs to get done for the food, etc.,
But none in the bank team seems to be responding and clearing the issue for the loyal customer for more than 20yrs.
As a result, am getting bouncing from other bank due to the already approved ECS mandates. Can anyone sort out this to come out of this issue immediately?

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Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 04, 2021

Updated by VenkatasubramanianL Given customer I'd is my mobile number. Humanity minded - customer helping Bank real official can get the account details from that number / servicing branches.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305611) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team