Icici Direct — Icici direct and icici bank

275.33 INR debited from my account no. ending in 1771, A/c Holder Name- Jaspreet Singh Chawla, Mob#- linked to account.as DP charges for demat account. I never used it as it was forcefully/zabardasti given to me by icici official/representative on ICICI bank account opening by communicating that there are no charges/fee whatsoever, applicable for this demat account for lifetime. And they are deducting the amount now, which is unethical.

I have never used it, never want to use it. Moreover, I would not like to have an account where false promises were made to me.

I reported this fraud and complaint to them on 30-Aug-2021 but they are simply delaying the refund process by giving excuses and all. I have done multiple follow-ups and they do not respond timely.

Please help me get the bak an amount of INR 275.33 inr into my bank account ASAP.

Thank you.