[Resolved] ICICI — icici card blocked for online transactions

[Resolved] ICICI — icici card blocked for online transactions

O onlyree from Bengaluru, Karnataka Aug 14, 2019

I am using icici bank debit card for the past one Year. One week before, i used my card for online purchase and i entered 3d secure pin wrong 3 times. I got a message saying that my card is blocked from 3d secure online transaction and asked me to contact customer. But, when i tried to call customer care no., every time only ivr ply on. Please help me to unblock my debit card for online transaction. Was this information helpful? No (0) Yes (0)
Sep 15, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699067) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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Comments

Kongu Venkatesh

from Mumbai, Maharashtra

Aug 15, 2019

While activating my imobile app on Android phone after entering grid numbers, it responds "your transaction could not be processed, (Error : 0084). Kindly help me to install this app and get activated

ICICI Bank Customer Care's response, Aug 20, 2019

Verified Support

Dear Kongu Venkatesh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (699067_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Shivani6shekar

Aug 15, 2019

There has been an unauthorized transaction from my mother's ICICI Account. An amount of 1699INR is debited from my mother's ICICI Bank account in the name of iin*i-debit*s on 9th August 2019 at 1:30PM.

She has an account opened in the Manipal ICICI Bank Branch.

ICICI Bank Customer Care's response, Aug 16, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (699067_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team