Icici Lombard — icici lombard not giving noc

It's been more than 2 months since i have submitted all my documents for surrender of my agency at icici lombard general insurance but they haven't given me the noc till now. They have even stopped responding to mails. They posted a requirement for an annexure once and after submitting that they have stopped responding.

Kindly help me and provide me the noc as soon as possible.

My agency code is ilg47195
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ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
ICICI Lombard Customer Care's response
Dear Ayush,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
Oct 04, 2019
ICICI Lombard Customer Care's response
Dear Ayush,

We write this with reference to your below concern.

We request you to share your pan card number, contact number along with your convenient timing between Monday to Friday from 10:00am to 7:00pm in order to assist you further.

We look forward to serve you.
Oct 05, 2019
Updated by AYUSH KHANDELWAL
My PAN card no is DCVPK2049P.
Contact no - [protected]
Timing - 10.00 am to 2 pm
Oct 12, 2019
Updated by AYUSH KHANDELWAL
Its been more than a week and I haven't heard anything from you guys.
Oct 17, 2019
Updated by AYUSH KHANDELWAL
Is the concerned team even looking into the matter?
Every time the team asks for detail and then when it comes to doing the work we don't hear anything from them.
Nov 04, 2019
Updated by AYUSH KHANDELWAL
Its been 3 months now and I havent recd any revert till now
 
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