[Resolved]  ICICI Lombard — ICICI LOMBARD/Case ID # IN[protected] and # IN[protected]

We have submitted 4 nos of claim forms for flight cancellation / interruption in 2 cities i.e New York and Paris for 8th and 10th June 2023.

We have purchased following 4 nos of policies
1. Suket P Gohil policy No[protected] for US
2. Suket P Gohil policy No[protected] for Europe
3. Deepshikha S Gohil under policy No[protected] for US
4. Deepshikha S Gohil under policy No[protected] for Europe

We have submitted following 4 nos of claim forms

1. Claim form for Suket P Gohil under policy No[protected]
2. Claim form for Deepshikha S Gohil under policy No[protected]
3. Claim form for Suket P Gohil under policy No[protected]
4. Claim form for Deepshikha S Gohil under policy No[protected]

Our total claim for 2 cities and 2 travellers is USD 704.3 + Euro 413.03. 44 nos of supporting documents (refer attached) were attached to put forward our case. While we received approval of only USD 206.24 which is not fair.

I request to reassess our case and approve entire expense as claimed.
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2023
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2023
ICICI Lombard Customer Care's response
Dear Suket,
We apologize for the inconvenience caused. Request you to share your contact details. We will check this from our end and get back to you with an update.
 
1 Comment

Comments

Thanks for taking forward our complaint. Now I look forward to solving my complaint

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1321
    Pending
    0
    Resolved
    943
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR