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ICICI — Wrong Credit limit

My Amazon Pay ICICI Credit card has a limit of 14, 000/- approx. Whenever I was trying to purchase a product over amazon of worth 8000/-, it is showing it as insufficient credit limit and it is sending me a message saying that it has only 3000/- limit. Please resolve this issue. I have 2 other credit cards in the same bank with available credit limits of 27, 000/- each.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (259230) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team 
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