IDFC Long Term Infrastructure Bonds - Tranche 2 — Payment not received

My idfc long term infrastructure bonds - tranche 2 has matured on february 21st 2021. My registered folio no. Is DPID Client ID:IN[protected]ISIN:INE043D07385.
When i get my hard eaning money ?

I have purchased 4 IDFC BONDS VIDE application No 41455894
I was informed by your letter no RL NO 393 537 - A REF NO 1166217
THAT THE BONDS ARE BEING CREDITED TO MY BENEFICIARY
A/C No IN[protected].
I am not able to figure out which institution account is this with.
Kindly let me know how can I recover my money

Sarita Gupta [protected]

sir,
manager idfc
i have purchased idfc long term infrastructure bonds trench 2 on 21 feb 2011 --
but till date i have not received maturity amount after one year & not received any intimation about final disposal . ts your duty to send the remainder & set a procedure of final discharge of accumulated amount .
your nagpur office has not coperated in this regard & no proper guidende given about physical documents .
kindly pay me the interest after maturity to date of actule maturity payment
details are as below --
shrikant pawnikar,
flat no 101, sant dnyaneshwar apartment, plot no.09, uday nagar nagpur -440024
mbl no.-[protected], [protected][WHATS UP]
1] reg folio no IDB0377819
2] certificate no. 377819
3]isin - INEO43DO7385
4]facevalue Rs.5000/-
5] maturity amount --10800 [perbond]
6 ] mat.date --21 feb 2021
i have visited two three times but lack of knowledge they could not properly guided me & not accepted physical bonds . now physical bonds in my custody. where i have to send it .
kindly inform me the procedure in this regard with in three days & provide me the contact no.of concern person who is dealing this matter.
my email is [protected]@gmail.com.
i am enclosing all necessary documents in this concern
as per attachment .
for information
. shrikant pawnikar
m- [protected]
free lance journalist,
nagpur
maharashtra
HARSHTRA