[Resolved] IFB — AMC Issue

anil7677

from Arcot, Tamil Nadu

Nov 5, 2014

Address: Bangalore, Karnataka

Hi, I called IFB service centre for Annual Maintenance Contract (AMC) which they attended and collected the cheque in the name of IFB Industries Limited on[protected]. This cheque got cleared on[protected], but they say there is no record of this transaction and my Washing machine is not covered for AMC. Even after providing proof with the Receipt and the cheque clearance they are denying it after complaining several times. Few of the complaint numbers are 12707236, 13618605. Please help me to resolve this issue. Attached receipt copy and the bank statement copy. Regards, Anil Kumar [protected] [protected]@gmail.com

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2014

IFB Industries Customer Care's response Dear Anil Kumar,

We are sorry for the delay occurred.Your issue has been taken to the concerned department, we will revert you soon.

IFB Team.

Verified Support

Nov 18, 2014

IFB Industries Customer Care's response Dear Anil Kumar,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your washing machine.
Kindly let us know if you would like us to repair your washing machine and we would be glad to assist .

Once again we regret the inconvenience caused and assure you our best services.

IFB Team